What to do if your Power Supply hasn't got an RCM Mark
Every day, electrical items are imported into Australia, complete with a power supply that does not have an Australian electrical safety certificate.
There are many reasons why this happens. The main one is that the equipment importer doesn’t realise that they are legally obliged to ensure that any power supply they bring into the country has Australian approvals, even if it is included in the box with another piece of equipment.
We recently heard of a well-known retailer selling printers with non-approved power supplies. Fortunately, a customer noticed the power supply didn’t have the required RCM mark and reported the matter to the electrical safety regulator in their state.
Electrical safety laws apply to all importers, not just retailers. This means that you may have brought in a specific piece of equipment from overseas only to find that the power supply does not have an RCM mark.
So what do you do when this happens?
Do not plug in the power supply. The consequences of doing so could be severe, as in this case in the video below:
The first thing to do is to contact the supplier to find out why your particular power supply doesn’t have an RCM mark on it. Request a copy of the safety certificate and the test report. If a test report cannot be provided it could be a red flag.
In some cases a specific version of the power supply is required in order to meet the Australian regulations. This is certainly the case with some MEAN WELL power supplies. The safety certificate may not appy to the power supply you have.
If the supplier is being uncooperative, play it safe and contact the electrical safety regulator in your state.
Power Supplies Australia can help identify a suitable MEAN WELL power supply with Australian electrical safety certification. In many cases, MEAN WELL will have an alternative to your current power supply.
Please note is the he power supply has a CE mark on this is not recognised in Australia. CE is the European Union’s approval marking scheme.
This power supply needs to be tested by an approved laboratory and then issued with an Australian electrical safety certificate to comply with Australian electrical safety regulations.
In this instance Power Supplies Australia was able to supply an alternative power supply from MEAN WELL.
Power Supplies Australia is Australia’s premier stockist of MEAN WELL power supplies. We hold the largest range of Australian approved MEAN WELL power supplies in Australia.
If you find you need to replace a non-approved power supply then call Power Supplies Australia on 1800 632 693, or if you prefer send us an E-mail, vist our contact page here.
